Mayrhofner Bergbahnen FAQ's

You can find a detailed description of how to get to Mayrhofen on our Website.

Parking is available for our guests at the Ahornbahn, Horbergbahn and Möslbahn. Parking at the Penkenbahn is not possible.

The parking lot at the Horbergbahn can be used free of charge in winter. The parking garage at the Möslbahn can also be used free of charge in winter during the day until 7.00 p.m. At the Ahornbahn, day parking spaces are available all year round and are subject to a fee. When using one of our cable cars, the parking fee is € 3.00 until the exit before midnight, after that the regular parking rate applies. Tickets can be validated until 5.00 p.m. at the cash desks or at the ticket machines at any time.

For multi-day tours and hikes, there is also a paid parking option at the Kumbichl parking lot (Ahornstraße 865, 6290 Mayrhofen), which is situated only 400 m away from the Ahornbahn. Cars can be parked here for several days with a parking permit. Parking permits can be purchased at the Ahornbahn cash desks. One day is free when using one of our cable cars.

Outside of operating hours, the parking of mobile homes is prohibited.

The free ski bus network in the Mayrhofen-Hippach holiday region offers ideal conditions for a car-free and low-emission winter vacation. Our free ski buses take you to the Ahornbahn, Penkenbahn, Horbergbahn and Möslbahn in Mayrhofen-Hippach and back.

A look at our WebCams can quickly answer the question of the current weather and if there is snow or rain on the mountain.

Our Weather Service provides information about the current weather forecast for the Mayrhofen-Hippach holiday region.

In the event of bad weather, wind/ storms, interruptions to operations, closures or shutdowns ordered by the authorities, closure of runs, etc., no refunds or extension of the ski pass can be made.

Our operations management evaluates the safe start of operations every day before the planned start of the ski and hiking area and decides every day whether the lifts and cable cars can operate. Based on current data such as wind strength and direction, weather and other environmental factors, a decision is made as to whether safe operation can be guaranteed. If weather conditions change, the start of operations may be delayed. If conditions improve, the lifts can be put into operation. If they remain the same or deteriorate, no operation can take place on that day for safety reasons.

Further information on the open lifts of the Mayrhofner Bergbahnen can be found here.

Mountopolis, the Mayrhofner Bergbahnen world of adventure, awaits you with fabulous adventures in nature. All snazzy and bright, as Mountopolis in Zillertal is an extraordinary thing. Derived from MOUNTain and metrOPOLIS, it playfully represents the sheer diversity of all that it offers and symbolizes the place-to-be for your very personal mountain adventure. Progressive, traditional, combined with a vibrant zest for life. For memorable moments brimming with exhilarating tranquillity

On our two mountains Ahorn and Penken, everyone will equally find varied opportunities for being active in the fresh mountain air, right in the middle of the alpine scenery of the Zillertal.

• Young children (up to and including 5 years of age) receive all ticket benefits free of charge.

• Children aged 6 to 14 years are eligible for the child rate.

• Age categories are based on the year of birth and the current transport terms and conditions.

• Children under 6 years of age travel free of charge when accompanied by a supervising adult.

Note: The year of birth is decisive for classification. Please carry valid proof of age (e.g. ID).

Prices and Opening hours winter

Prices and Opening hours summer

There could be several reasons why your code isn’t working:

• Code expired: Due to a system update, codes issued before mid-February 2025 are no longer valid. This especially applies to the code MOUNTOPOLIS.

• Wrong page: Make sure that you access the promotion via the official promotion page:

  www.mayrhofen.at/burton

• Usage limit reached: Each person can only redeem one ticket within a 7-day period. Please check if you’ve already used your quota.

Checked everything and it’s still not working or you will be shown that the limit has already been reached? Feel free to contact us at vertrieb@mayrhofner-bergbahnen.com – we’re happy to help!

T-shirts, caps, socks, puzzles, memory, bags and many more are available in the Mayrhofner Bergbahnen online store, directly at the cash desks or at the Bründl Sports stores in Mayrhofen.

If you are looking for vouchers, the Mayrhofner Bergbahnen online store offers great opportunities to make someone happy. Vouchers for a ride on one of our cable cars, a souvenir or other experiences in Mayrhofen are available here. Have fun giving and enjoying the vouchers!

The valley station of the Penkenbahn is located directly on the main road in Mayrhofen and is the lift with the smaller, but several gondolas. The large gondola of the Ahornbahn - Austria's largest cable car - is located on the Ahornstraße in Mayrhofen. Looking into the valley towards Tux, the Penkenbahn goes up the mountain on the right and the Ahornbahn on the left. We will be happy to provide you with information if you are unsure.

Lockers are available at the stores of our partner Bründl Sports. These are located at the valley and mountain stations of the Penkenbahn and at the valley station of the Ahornbahn. Lockers are also available at the Ahornbahn mountain station.

The Ahornbahn takes about 7 minutes. In order to make it as comfortable as possible for our guests to get on and off, the Ahornbahn runs at 15-minute intervals.

As the use of drones on our mountains is associated with risks for cable car operations and the safety of guests, strict conditions apply. Drone flights are only possible with prior agreement and in compliance with certain safety precautions as well as with a permit issued by Mayrhofner Bergbahnen.

Information on the documents required for the use of drones and the company's internal drone agreement is available on request. Please contact marketing@mayrhofner-bergbahnen.com.

The AhornPlateau is located on Mount Ahorn in Mayrhofen in Zillertal at around 2,000 meters above sea level. The Ahornboden is a plateau in the Eng in the northern Karwendel - outside the Zillertal after the Achensee.

If you’ve lost or forgotten something in the Ahorn or Penken ski areas or on the ski bus, please check with the cash desks at the respective valley stations or contact us directly. You can reach us by phone at +43 5285 62277, Monday to Friday from 8.00 a.m. to 5.00 p.m., or via email at info@mayrhofner-bergbahnen.com.

The central "Lost & Found" office for the Mayrhofen-Hippach holiday region is the Mayrhofen municipal office. You can contact them Monday to Friday between 7.45 a.m. to 12.00 p.m. and from 1.00 p.m. to 6.00 p.m. at +43 5285 64000.

A hike from the mountain station of the Penken- or Ahornbahn down to the valley takes around 3 hours and is doable in summer, offering stunning views along the way. In winter, however, it is not recommended, as some of the trails are not cleared or maintained.

Cable cars belong to the category of public service transport companies. Here, the law stipulates that dogs must be muzzled when being transported.

You can buy muzzles in various sizes at the Mayrhofner Bergbahnen cash desks.

During the Birds of Prey Show, dogs must remain under the special blanket provided. This is a safety precaution to avoid disturbing the birds and to ensure that the birds of prey do not attack the dogs. As long as the dog can remain calmly and without panic under such a blanket, dogs are welcome during the Birds of Prey Show. Dog blankets are available free of charge at the Eagle’s Stage Ahorn.

At our Ahornbahn and Horbergbahn parking lots, we offer large parking spaces for people with reduced mobility.

We offer the use of a lift to the respective station for guests with reduced mobility.

Discounts are offered on certain ticket types if the case of a reduction in earning capacity of at least 60% is given. The tickets are only available at our cash desks and against presentation of the corresponding document / certificate.

Guests with wheelchairs can use the Ahornbahn and Penkenbahn as well as the Penken Kombibahn.

The transport service on Mount Ahorn can be used by registering at the Ahornbahn cash desk. This service enables transportation to the Eagle’s Stage Ahorn. The section of the LeisureTrail Ahorn that is suitable for baby strollers can also be used with a wheelchair with larger wheels. In addition, the SunRise Gondola and SunSet Gondola are also available to all our guests.

On Mount Penken, people with limited mobility can use the baby stroller friendly section of the PanoramaTrail. It is also possible to reach the MusikInsel on Mount Penken barrier-free via the PanoramaTrail to experience unique musical highlights and live acts. The tandem flight provider “wheels4flying” also offers people with disabilities the opportunity to experience tandem flights. You can find more information here.

Ski passes are available online or on site at the cash desks and ticket machines of the Mayrhofner Bergbahnen. Season tickets are only available at the cash desks during the opening hours.

The Zillertal Superskipass is the all-in-one ticket for the entire Zillertal. It is valid in all four ski areas (Hochzillertal-Hochfügen, Spieljoch, Zillertal Arena, Mayrhofner Bergbahnen, Ski- & Gletscherwelt Zillertal 3000). The validity of the Superskipass can be freely selected from 2 to 21 days. The Zillertal Superskipass includes free use of all ski buses and most public transport in the valley.

As the Zillertal cable car companies are united in a collective interest group and the pricing of the ski pass types is determined jointly, the prices of the Zillertal Superskipass are identical throughout the Zillertal and at all cable cars.

Up to 1 ½ days, a ski pass is also available for the individual ski areas. From 2 days, the Zillertal Superskipass is for sale.

Due to the collective pricing policy of all cable car companies in the Zillertal, there are no early booking discounts on the Zillertal Superskipass in the entire Zillertal. Our guests receive a fixed price for the entire winter season instead of the “dynamic pricing” sometimes used in other ski areas, which often confronts guests with unpredictable price fluctuations during the season and tempts them to take a booking risk for early booking discounts. In the Zillertal, a great deal of attention is paid to family-friendly rates, which is reflected in a high children's discount of 55% and a youth discount of 20% for families, which is good for the family budget - and all of this is with a 100% predictability and price guarantee. At these conditions, our guests receive a sensational range of services throughout the winter season, from state-of-the-art lifts to guaranteed snow thanks to the high altitude and efficient snowmaking infrastructure.

Tickets can be purchased conveniently online.

We ask for your understanding that for technical reasons only selected tickets can be offered for digital sales. For example, the Two Mountains Ticket or 5 ascents and descents cannot be purchased online. Our sales team at the Ahorn- and Penkenbahn cash desks are happy to provide individual advice during opening hours.

When booking online, there are two systems for receiving the ticket purchased online.

Keycard: If you still have a keycard (ski pass, Zillertal Activcard or ascent and descent ticket) from your last visit, you can quickly and easily reload the ski pass onto this keycard. There is a 23-digit card number on the back of the keycard or a QR code on the front. When purchasing, select “Load ski pass onto Keycard” as the purchase method, scan the QR code or enter the card number manually. You can then head straight to the gondola and start your skiing fun.

Pick-up Voucher: You can get your ticket by scanning or entering the pick-up code at the ticket machines at the valley stations of the Mayrhofner Bergbahnen.

The pick-up voucher is a PDF document with a QR code. This will be sent to you by mail after booking. You can get your ticket by scanning your valid voucher at the ticket machines at the valley stations. You can either print out the pick-up voucher or show it on your mobile phone.

As a guest in the Zillertal holding a Guest Card, you can get the ascent and descent ticket (Round Trip Ticket) at a discount.

When staying in the holiday region Mayrhofen-Hippach, you will receive a free guest card from your accommodation provider on arrival. On presentation of this guest card, you will receive discounts from numerous partner establishments. The Guest Card of the holiday region Mayrhofen-Hippach is also available online via the myZillertal App.

Your guest card also entitels you to a free arrival and departure with the Zillertalbahn during the winter season. If you have not already activated the Guest Card digitally in the myZillertal App in advance, a booking confirmation from a Zillertal accommodation provider is sufficient.

The Zillertal Superskipass does not offer any discounts for students and pensioners.

We grant group rates for groups of 11 or more paying persons. The condition for this is the purchase of tickets by one responsible person at one of our cash desks. Group leaders and bus drivers (against presentation of car documents) receive a free ascent and descent or a free ski pass for our ski area from 20 paid ski passes onwards. If you have any further questions, please contact vertrieb@mayrhofner-bergbahnen.com.

In case of illness or a skiing accident, we may offer a goodwill refund for the unused days (please note: the ticket must no longer be used – if used again, the refund claim becomes void). A medical certificate is required. Please contact us by email at vertrieb@mayrhofner-bergbahnen.com. Unused days due to bad weather, lack of time, or similar reasons are not eligible for a refund.

You can find detailed information on ticket types, tariffs and age limits here.

• Young children (up to and including 5 years of age) receive all ticket benefits free of charge.

• Children aged 6 to 14 years are eligible for the child rate.

• Age categories are based on the year of birth and the current transport terms and conditions.

• Children under 6 years of age travel free of charge when accompanied by a supervising adult.

Note: The year of birth is decisive for classification. Please carry valid proof of age (e.g. ID). Prices and Opening hours winter

Prices and Opening hours summer

The Mayrhofner Bergbahnen offers a variety of ExerciseAreas, FunRides, scenic tours, and easy slopes for children of all ages.

• AHORN: ExerciseArea Ahorn, AlbertAdler Tour, FunRide Ahorn with FamilyPark

• PENKEN: ExerciseAreas Penken and Mösl, KinderLand Horberg, FunRide Gerent, Albert’s Penken Tour, Kids Park and FunCross in the PenkenPark

More information here: https://www.mayrhofen.at/en/stories/mountopolis-kids-in-the-mayrhofen

A discounted day ski pass can be purchased on site at the cash desks of the Penkenbahn, Ahornbahn, Horbergbahn and Möslbahn from 11.00 a.m. onwards. You can find the exact prices and times here.

Half-day ski passes can only be purchased at the ticket offices on the day of purchase. Multi-day half-day ski passes are not available.

In addition, you will receive a refund if you return your day ski pass by 1.00 p.m. After that there is no refund.

The 1.5, 2.5, and 3.5-day tickets always start with the half-day. This means the first day is always a half-day beginning at 12.00 p.m., followed by full days.

Yes, the Kombibahn Penken is included in our Round Trip Ticket for pedestrians.

The Round Trip Ticket includes one ascent and one descent.

There are no ticktes for beginners, our guests can choose from our entire ticket range.

For winter sports beginners and children, the KinderLand Horberg at the valley station of the Horbergbahn offers perfect conditions for getting into skiing and practicing on skis and snowboards. Information on the opening times and prices of KinderLand Horberg can be found here.

Yes, you’ll find paid ski lockers at all valley and mountain stations of the Mayrhofner Bergbahnen. At the Penken and Ahornbahn stations, lockers can be rented near the Bründl Sports shops. At the Horberg and Möslbahn stations, Sport Fankhauser shops offer locker storage options.

Tip: Since the number of ski lockers is limited, it’s a good idea to reserve your locker in advance, especially during peak travel times.

The slopes of our two mountains Penken and Ahorn are exclusively for skiing and snowboarding. Use of the slopes for ski touring is prohibited.

When purchased online: Your voucher indicates the region, which determines where your ticket is valid:

• Region Zillertal: Valid in all ski resorts in the Zillertal

• Region Mayrhofen: Valid exclusively in the Mayrhofner Bergbahnen ski area

When purchased at the cash desks:

• Day ski pass: If you buy a day ticket (upt to 1,5 days) at the cash desks, it is only valid in the respective ski area, i.e. in the Mayrhofner Bergbahnen ski area.

• Multi-day ski pass: If you purchase a multi-day ticket, you will receive the Zillertal Superskipass, which is valid in all ski resorts in the Zillertal.

You can find detailed information about the start of the season, the exact opening times, the lifts and cable cars that are open and the prices here.

Information on the huts open in winter on Mount Ahorn and Penken can be found here.

Here you can find all the winter highlights in Mountopolis, the Mayrhofner Bergbahnen world of adventure, at a glance.

The Mayrhofner Bergbahnen winter season usually lasts until mid-April and guarantees skiing until the end of the season. Due to the high altitude of the Mayrhofner Bergbahnen ski area in particular, very good snow conditions can be offered throughout the entire season.

If you have any questions, we recommend checking the lift status on our website.

For the PistenBock Toboggan Fun a separate route is prepared on the AhornPlateau, which is made exclusively for an adventurous ride with the PistenBock. It is not possible to sledge down into the valley.

The ski slopes are intended exclusively for skiers. It is too dangerous for skiers and tobogganers to use the slopes together. Tobogganing on the slopes is therefore strictly prohibited.

In order to ensure the best slope conditions at all times, our slopes are groomed daily with great dedication by our employees. For safety reasons and due to legal regulations, slope grooming work only takes place aftee the ski area has closed. As the use of the various snow grooming machines poses a considerable safety risk, the entire ski area is closed from 5.00 p.m. to 8.00 a.m.

For best slope conditions, grooming work is always started immediately after the end of a ski day at 5.00 p.m. In the event of snowfall during the night, the slopes are prepared for skiing in the early morning hours before the start of operations. That way our guests are always offered the best slope conditions.

In order not to disrupt skiing operations, the PistenbullyRide is only offered on one piste on Mount Ahorn and is therefore only possible once a day. The PistenbullyRide takes place daily from 4.00 to 5.00 p.m. Participation is only possible with a completed registration.

The opening of PenkenPark primarily depends on the current snow conditions. We make every effort to have the snow park ready for the start of the winter season. If the snow conditions at the beginning of the season are not yet sufficient, some smaller obstacles and the KidsPark are expected to be available by early December.

The Round Trip Ticket includes one ascent and one descent.

The Penkenjoch Loop Hike Ticket is valid for the Penkenbahn, Kombibahn Penken and Finkenberger Almbahnen. This enables a satisfying circular hike.

The Zillertal Superskipass does not offer any discounts for students and pensioners.

The Zillertal Activcard offers one free daily ascent and descent with one of the 10 summer cable cars in Zillertal, as well as free daily admission to one of the six outdoor swimming pools in the valley and many other discounts and benefits.

• Young children (up to and including 5 years of age) receive all ticket benefits free of charge.

• Children aged 6 to 14 years are eligible for the child rate.

• Age categories are based on the year of birth and the current transport terms and conditions.

• Children under 6 years of age travel free of charge when accompanied by a supervising adult.

Note: The year of birth is decisive for classification. Please carry valid proof of age (e.g. ID). Prices and Opening hours summer

Tickets can be purchased conveniently online.

As a guest in the Zillertal holding a Guest Card, you can get the ascent and descent ticket at a discount. Simply show your Guest Card at our cash desks.

Yes, the Kombibahn Penken is included in our Round Trip Ticket.

We grant group rates for groups of 11 or more paying persons. The condition for this is the purchase of tickets by one responsible person at one of our cash desks. Group leaders and bus drivers (against presentation of car documents) receive a free ascent and descent or a free ski pass for our ski area from 20 paid ski passes onwards. If you have any further questions, please contact vertrieb@mayrhofner-bergbahnen.com.

You can find detailed information about the start of the season, the exact opening times, the lifts and gondolas that are open and the prices here.

Information on the huts open in summer on Mount Ahorn and Penken can be found here.

Here you can find all the summer highlights in Mountopolis, the Mayrhofner Bergbahnen world of adventure, at a glance.

The Ahornbahn, the Penkenbahn and the Kombibahn Penken are open in summer and operating for hiking and several leisure activities. The Horbergbahn stays closed in summer. You can find the exact opening times here.

We offer the transportation of bicycles free of charge on with the Penkenbahn. On Mount Penken there are designated routes available for cycling. Cycling is not permitted on Mount Ahorn. Here you can find our bike routes and a map overview.

Entdecke das Wanderparadies der Mayrhofner Bergbahnen und dessen zahlreiche Wander-und Bergtouren. Auf diesem ausgedehnten Wandergebiet erstrecken sich leichte bis anspruchsvolle Routen, die herrliche Ausblicke auf die umliegenden Berge ermöglichen.

Baby strollers can easily be transported with our gondolas. The Penkenbahn also has space for a bicycle with a child trailer.

The Eagle’s Stage Ahorn is located directly in the Filzen reservoir on the AhornPlateau, which can be reached with the Ahornbahn. The Eagle’s Stage Ahorn can easily be reached on foot from the Ahornbahn mountain station in approx. 20 minutes.

For guests with limited mobility a transport service to the Eagle’s Stage Ahorn is possible on request at the Ahornbahn mountain station.

From mid-June to October, visitors have free access to the Eagle’s Stage Ahorn every day (except Wednesday and Friday) between 10.00 and 12.00 a.m. and can visit the falconers with their Birds of Prey.

Birds of Prey Shows take place from mid-June to October daily (except Friday) at 2.00 p.m. The latest ascent with the Ahornbahn should take place at 1.00 p.m.

Please note that the Birds of Prey Show may be canceled spontaneously if the weather deteriorates.

Early risers can take the Ahornbahn to the AhornPlateau before dawn every Tuesday from July to mid-September, feel the first rays of the rising sun on their faces and choose from a varied tea buffet. You can find the exact departure times here.

The mystical natural spectacle of sunset, on the other hand, can be experienced every Friday evening from the end of June to September with the SunSet Gondola. You can find the exact departure times here.

The lakes in our ski area are no swimming lakes, but reservoirs that serve as the basis for snowmaking and for an efficient energy and snow management. Swimming in the reservoirs is therefore strictly prohibited.